Genuine experiences
Reviews should be based on a real TaskLocal interaction or job experience and should reflect the reviewer's genuine opinion.
Reviews help customers and professionals understand real TaskLocal experiences. Our aim is to keep feedback genuine, relevant and useful.
TaskLocal does not support fake reviews, purchased reviews, misleading ratings or feedback created to manipulate another user's reputation.
Reviews should be based on a real TaskLocal interaction or job experience and should reflect the reviewer's genuine opinion.
Reviews should focus on matters connected to the service, communication, booking or TaskLocal experience.
Negative feedback is not removed simply because it is negative. Reviews may be moderated where they breach TaskLocal rules.
Clear and factual descriptions of the experience
Honest ratings based on what actually happened
Respectful criticism when something went wrong
Feedback that helps other users make informed choices
Fake or fabricated reviews
Reviews written in exchange for undisclosed rewards
Threats, harassment or abusive content
Personal information unrelated to the service experience
TaskLocal may investigate or moderate reviews where there is reason to believe that content is fake, misleading, abusive, irrelevant, unlawful or otherwise breaches TaskLocal's Terms & Conditions or marketplace rules.
Moderation is not intended to suppress genuine negative feedback. Where appropriate, TaskLocal may request additional information before making a moderation decision.
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